• SMCISD Families,

    You are receiving this notice because you may have purchased SmartTech accidental damage insurance for the technology device your child received from SMCISD.

    SMCISD recognizes the challenges families could face if additional remote learning is necessary during this continuing Covid-19 pandemic.  As a result, we have proactively adjusted our process for handling repair fees if accidental device damage occurs.  The financial protection provided by SmartTech is no longer necessary, and we may recommend their excellent service in subsequent school years.  

    For the 2021-22 school year, you are encouraged to seek a full or pro-rated refund from SmartTech if a claim has not been filed.  

    You can initiate the refund request by sending an email to info@smarttechins.com or by writing to ‘Cancellation Department, PO Box 950095, Lake Mary, FL 32795’.

    If you have additional questions or concerns, please reach out to the SMCISD Technology Department at (512) 757-8880 and select option 3 from the menu. 

    We look forward to a great 2021-22 school year,

    SMCISD Technology Department

     

    Familias SMCISD,

    Recibió este aviso porque es posible que haya comprado un seguro de daños accidentales SmartTech para el dispositivo de tecnología que su hijo recibió de SMCISD.

    SMCISD reconoce los desafíos que las familias podrían enfrentar si fuera necesario un aprendizaje remoto adicional durante esta continua pandemia de Covid-19. Como resultado, hemos ajustado de manera proactiva nuestro proceso para manejar las tarifas de reparación si se produce un daño accidental en el dispositivo. La protección financiera proporcionada por SmartTech ya no es necesaria, y podemos recomendar su excelente servicio en los años escolares posteriores.

    Para el año escolar 2021-22, se le anima a buscar un reembolso completo o prorrateado de SmartTech si no se ha presentado un reclamo.

    Puede iniciar la solicitud de reembolso enviando un correo electrónico a info@smarttechins.com o escribiendo al 'Departamento de Cancelación, PO Box 950095, Lake Mary, FL 32795'.

    Si tiene preguntas o inquietudes adicionales, comuníquese con el Departamento de Tecnología de SMCISD al (512) 757-8880 y seleccione la opción 3 del menú.

    Esperamos un gran año escolar 2021-22,

    Departamento de Tecnología SMCISD

Student & Family Support

  • SMCISD wants to ensure families and students have access to technical support in the event that learning at home occurs. The Student Support Hotline is available Monday-Friday from 7:45 am to 4:30 pm.

    Student Support Hotline(512) 757-8880

    To reach the Technology Department, select option 3 from the menu. 

Home Internet Service

  • Families that need assistance with home internet service are encouraged to apply for Emergency Broadband Benefits (EBB). The benefit provides up to $50/month discount for broadband services. If EBB will not work you, contact your the campus for alternate assistance. 

    Emergency Broadband Benefit

Last Modified on September 15, 2021