Frequently Asked Questions (FAQ)

  • I am having difficulty accessing or using PowerSchool. What should I do?

    Complete a registration support ticket.

    Click the “Help” icon in the upper right-hand corner to access the FAQ Help Center. From there, if you can’t find the answer you need, you will need to submit a ticket.

    What do I need to bring to enroll my child(ren) at SMHS?

    When enrolling your child at SMHS, you will need the following items:

    • Child’s Birth Certificate
    • Child’s Social Security Card (optional)
    • Child’s immunization records
    • Child’s withdrawal form/last report card (if applicable)
    • Parent’s Photo ID
    • Proof of guardianship (if applicable)
    • Proof of residency

    Why do I have to re-register my child(ren) every year?

    All SMCISD students are required to re-register every year. We do this to ensure that all of your student(s) information in our system is correct and up-to-date.

    You can register returning students by visiting PowerSchool.

    Will my child(ren) start the same day that I enroll them?

    If it is in the best interests of the child to start the same day, we will do our best to ensure he/she can start on the same day they enroll. However, typically we start the child the following school day after a completed enrollment packet is submitted before your child can start school.

    My question isn't here. Who should I contact?

    The Enrollment & Records Office can be reached via email at leah.anderson@smcisd.net or liane.gonzalez@smcisd.net.