Prepayment Information & Charge Policy

  • Prepayment of meals is encouraged. Prepaid meal accounts help the lunch lines go faster and gives students more time to eat and enjoy their meal.

Sending Check or Cash

  • Send Check or Cash – We accept checks only for the amount of the meal or total amount of prepayment.  Make checks payable to San Marcos CISD Child Nutrition Services. All checks should have student’s name and student ID number listed at the bottom of check. STARTER CHECKS ARE NOT ALLOWED. All returned checks are handled by Checksmart and they can be reached at 1-888-851-6634. Cash is also accepted and may be sent personally with student or in envelope with student’s name, student ID number and cash amount.

Online Prepayments

  • How can caregivers access their child’s meal account?

    How can caregivers add money to their child’s meal account?

    • San Marcos CISD – Child Nutrition accepts the following payment types at all cafeterias: Cash, online payments and checks.
    • Caregivers may also make payments through their SchoolCafé account.
      • Please note that there is a $2.25 convenience fee for SchoolCafé to process your payment. 
    • San Marcos CISD – Child Nutrition does not accept temporary checks

    How do caregivers request a refund for funds on a student meal account? 

    • All refunds will be issued by check. This may take 4-6 weeks to be received by USPS mail.
    • Refunds are only issued to the student's caregiver listed as the first contact on a student’s file with the school or a person that the Child Nutrition department can verify has recently made a payment into the student's account through SchoolCafé.

    Caregivers may request a refund one of the following ways:

    • Online at https://www.schoolcafe.com/SANMARCOSCISD - Select the "Donate or Request Unused Funds" option below the student's information.
      • If a caregiver has never made a payment through SchoolCafé, the system will not allow a refund request to be submitted.
    • By email, to Lorenza.cervantes@smcisd.net. 
      • Include student's name, school attending, caregiver name, and the address to which the refund should be sent in the email
    • By phone, calling Child Nutrition at 512-393-6940.
      • We will request the student's name, school attending, caregiver name, and the address to which the refund should be sent during the phone call.

    For questions about balances or recent payments, please call the Child Nutrition Office at  (512) 393-6940. 

     

Charge Policy

  • Your child is only allowed one free reimbursable meal. Any a la carte, second meals or extras will be charged accordingly. Meals that do not have enough of the required components will be charged a la carte pricing. Parents are still encouraged to monitor their child’s meal account balance, if they know their child will take any a la carte or extra items. A LA CARTE, SECOND MEALS, OR EXTRAS cannot be charged. When a student’s meal account is depleted, the district will notify the parent.

    **Teachers, staff and/or volunteers are not allowed to charge their meals**

     

     

Account Refund Request Form

  • Parent/Guardian: Each student at SMCISD is issued an account for meals.  In some instances students house money in these accounts. If for some reason your student has money in their account that you would like issued back to you, please print and complete the Account Request Form and W-9, and mail to SMCISD Child Nutrition, P.O. Box 1087, San Marcos, TX 78667 or drop off at 201 S. Suttles, Building 2, San Marcos, TX  78666. We cannot accept fax or email copies of this form, we need your original printed signature on the form.  Once we receive the mailed form we will submit this information to our Accounts Payable department who will issue and mail you a check for the amount requested.  Please know the turnaround time for this is approximately 4-6 weeks for you to receive your check.

     
Last Modified on August 14, 2024